Frequently Asked Questions

Shipping & Delivery

Can you deliver to me outside Lagos?

Yes, We deliver products to customers anywhere in Nigeria.

User Registration

Do I need to register to use your site?

No, registration is optional but name, email, contact phone number and delivery address is required at Checkout Point.

What do I benefit when I register?

Registering on our site enables us to log details of your transaction/complaints and enable us to send you newsletter and promotional information.

Will my details be shared with 3rd party?

No, our site is not affiliated to any 3rd party sites or company. Your information is strictly confidential and would not be used for any analysis outside our domain.

How do I search for products on your site?

Type your query in the search box at the top of the page. You can also enter the Product code in the Search box.

How do I place an order on your Store?

Once you have found your preferred product, follow the steps below:

• Click on the ‘add to cart’ tab to add the product to your cart.
• At checkout, you will need to fill in your personal details and shipping address if you are a new customer or log into your account if you are a returning customer.
• Click on your preferred payment option before clicking the ‘Place order’ button

If you encounter any problems while placing your order, contact us on 08033268446, 07032315833 or email us at complaints@belanovaindustries.com, or contact via our Social media handle on Facebook and Twitter.

How do I register?

Kindly click on my account tab located on the menu. A page opens up which provides you with the option to, login if you are an existing customer or register as a new customer either by filling the form with some personal information.
After updating the required fields, click on the submit tab to create your account.